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Contact Invitation Homes Customer Service

Invitation Homes Phone Numbers and Emails

Toll-Free Number:

  • (844) 456-4684
Call customer service
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Customer Service:

  • (877) 403-4478
    Atlanta
  • (877) 414-7458
    Carolinas
  • (877) 421-5143
    Chicago
  • (877) 421-5239
    Dallas
  • (877) 428-6393
    Denver
  • (877) 431-1648
    Houston
  • (877) 434-5826
    Jacksonville
  • (877) 435-4476
    Las Vegas
  • (877) 436-8911
    Minneapolis
  • (888) 396-6290
    Nashville
  • (877) 437-6895
    Northern California
  • (877) 437-6396
    Orlando
  • (877) 437-6893
    Phoenix
  • (877) 437-6897
    Seattle
  • (877) 436-5148
    South Florida/Miami
  • (877) 436-3167
    Southern California
  • (877) 439-7865
    Tampa

Accounting/ Billing:

  • (855) 210-2817
    Atlanta
  • (855) 210-2836
    Carolinas
  • (855) 210-2837
    Chicago
  • (855) 210-2953
    Dallas
  • (855) 210-2954
    Denver
  • (855) 210-3957
    Houston
  • (855) 210-3978
    Jacksonville
  • (855) 210-3980
    Las Vegas
  • (855) 210-4089
    Minneapolis
  • (855) 210-4104
    Nashville
  • (855) 210-4675
    Northern California
  • (855) 210-4668
    Orlando
  • (855) 210-4674
    Phoenix
  • (855) 210-4676
    Seattle
  • (855) 210-4063
    South Florida/Miami
  • (855) 210-4034
    Southern California
  • (855) 210-4681
    Tampa

Headquarters:

  • (800) 339-7368

Invitation Homes Emails:

General Info
Investors/ Franchising
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Invitation Homes Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Invitation Homes Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Invitation Homes is (844) 456-4684. 69% of consumers used this number to address their issues and concerns.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as Invitation Homes may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.

View full overview ›

How to Contact Invitation Homes Customer Service?

Most Popular Number:

(844) 456-4684
Total calls: 394 Issues resolved: 7 Last call: Jan 31, 2026

Invitation Homes offers customers multiple phone numbers to contact their customer service team. First, there is the toll-free Invitation Homes contact number, 1-844-456-4684, which customers can use absolutely free of cost. Other Invitation Homes customer service phone numbers are specific to your geographical location. For instance, if you are based in Atlanta, the Invitation Homes team can be reached at 1-877-403-4478. Similarly, if you require Invitation Homes' services in Chicago, the designated phone number is 1-877-421-5143. The availability of multiple Invitation Homes contact options ensures that its customers can easily reach out for assistance. This also demonstrates Invitation Homes' commitment to providing accessible support to its diverse user base.

The Invitation Homes corporate office is at 1131 W. Warner Road, Suite 102, Tempe, Arizona, 85284, United States. If you are in the vicinity, you can visit this Invitation Homes corporate office and interact with the respective customer care agent, who will help you resolve your problem. Alternatively, you can also call 1-800-339-7368, which is the corporate office's phone number, during the Invitation Homes office hours. While this office is the company's corporate office, Invitation Homes has its headquarters at 1717 Main St, Suite 2000, Dallas, Texas 75201. Customers can also use the mentioned addresses as the Invitation Homes contact point to get in touch with their customer service team representatives, who are readily available to solve and answer their questions.

Invitation Homes offers its top-notch customer service that oversees and assists with the various needs of its customers. Their customer service teams are only available during the specific Invitation Homes office hours. Customers need to make note of the mentioned hours to contact the Invitation Homes customer service team for any assistance. The Invitation Homes office hours start from 8 AM and run until 5 PM, local time. Invitation Homes offers multiple city-based phone numbers, which is available on the company's website. Customers can use the Invitation Homes contact numbers to contact the company representatives and plan for a visit or talk on the phone for assistance.

You can contact the Invitation Homes customer service team through email by sending your problems and doubts to info@invitationhomes.com. While sending the email, note that you might get a response from the Invitation Homes email support team within 3-4 days. Also, writing an email with the necessary details is recommended so that the Invitation Homes customer service team can review your email and get back with the solution promptly. You can also send your email inquiries to Invitation Homes email address, which is inquiries@invitationhomes.com. Invitation Homes corporate office emails are made available as they direct your messages to the customer service team, who are liable to prompt replies.

PissedConsumer Club

Contact Information

Invitation Homes Website:

Invitation Homes Help Center:

Corporate Office Address:

Invitation Homes Inc.
1717 Main Street Suite 2000
Dallas, Texas 75201
United States

Invitation Homes Rating Based on 146 Reviews

Rating details

1.3
more details
Customer service
Product or Service Quality
Value for money
Price Affordability

Rating stats

Rating trend

How Good is Invitation Homes's Customer Service?

Beverly B Hgs
Beverly B Hgs
Feels Disappointed | Oct 17, 2023

Never have called me or email me. Have called and left message. Since October 3. The last time I called was yesterday. I guess there still out for lunch.

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Rasheem Kvp
Rasheem Kvp
Feels Disappointed | Mar 29, 2023

Not customer service fault their company sux. Rep did what he could but his hands are tied. Only solution sadly to let them evict

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Kwame Rje
Kwame Rje
Feels Neutral | Dec 01, 2022

The customer service agent was very warm and professional however, she couldn't answer my question and had to send another invitation homes representative my information.

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Brantley Pou
Brantley Pou
Feels Satisfied | Oct 09, 2022

Everything was good.

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Summary of Invitation Homes Customer Service Calls

571 TOTAL
CALLS
04:14 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Invitation Homes?

Request for Information Question:

  • “Confirm a listing”
  • “Rental verification”
  • “I need help with application”

Payments and Charges Question:

  • “Possible fraud.”
  • “Fraud”
  • “Billing issues”

Website/ Application Question:

  • “Web site wrong”
  • “Having trouble with application”
  • “Application”

Product/ Service Question:

  • “Trying to pay rent portal isn’t letting me access”
  • “Access code didn’t work”
  • “Maintenence complaint emergency”

Account Question:

  • “Tore home code”
  • “Locked out of tenant portal”
  • “Code to door”

Staff Question:

  • “Unprofessional Staff”
  • “To speak with the resident manager about the bill.”
  • “Rude director”

Activation/ Cancellation Question:

  • “Cancel lease”
  • “Uncancel application”
  • “Cancellation”

Refund Question:

  • “Refund for extra rent charged and security deposit”
  • “I neede my refunds today 02/03/2022”
  • “Refund”

Employment Question:

  • “Trying to figure out what you accept as far as pay stubs because I am 1099 basically self-employed but the company pays me with checks and checks I'm not on the payroll'm not on their payroll”

Shipping and Delivery Question:

  • “Let in location”

Return/ Replace Question:

  • “Need lease invitation re sent to correct email”

Other Question:

  • “Can’t pay rent online”
  • “My lease”
  • “Inf”

Compare Invitation Homes Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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