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Pissed Consumer Interviews ?

Took over $2000 from me after I moved out of their unsafe home. This, after living in a home that over the course of three years had a rodent infestation, decomposing rodent bodies left by maintenance representatives, black widow spiders, shoddy construction on home, harassed by local office. Tons of issues, yet the kept all my money (and then some) since they're for some reason able to get away with charging for normal wear and tear. This negligent, dishonest company has a track record of this type of dishonesty. Children are in hospitals on respirators, animals are dying, and people are going bankrupt, and it's all on the hands of these *** There are lawsuits pending in several states, and class actions are also being formed. Stay far away from Invitation Homes if you value your health, safety, and sanity. I've never had to deal with a company more dishonest than Invitation Homes.
Most Helpful
0 comments
1.5
Details
Invitation Homes - Maintenance fails, extra fees, ticks!
Invitation Homes - Maintenance fails, extra fees, ticks!
Invitation Homes - Maintenance fails, extra fees, ticks!
Invitation Homes - Maintenance fails, extra fees, ticks!
Invitation Homes - Maintenance fails, extra fees, ticks!
Invitation Homes - Maintenance fails, extra fees, ticks!
Invitation Homes - Maintenance fails, extra fees, ticks!
Invitation Homes - Maintenance fails, extra fees, ticks!
Invitation Homes - Maintenance fails, extra fees, ticks!
Invitation Homes - Maintenance fails, extra fees, ticks!
Got a message that they want to charge me $75 for a piece of plastic tracking that they glued and didn’t even replace as part of my byannual inspection. This company is such a ripoff! Will be posting a picture of the letter and the piece of plastic they glued in Yelp...
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Author
Location
Tempe, Arizona
Cons
  • Negligent maintenance
  • Unsafe home
  • Dishonest company
Reason of review
Bad quality
Loss
$3000
Preferred solution
Termination of lease with full refund of security deposit and moving expenses
Review #1434595 is a subjective opinion of poster.
0 comments
today, I had the unfortunate experience talking to your agent in north atlanta, kimberly cobb, regarding 615 stations in Woodstock ga. she committed to getting back to be at 9am, no call, I texted her she said she would call right bac, no call, at the point of reaching...
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Author
Reason of review
Poor customer service
Preferred solution
assign another qualified agent, provide feedback on my rental app submission
Review #1589772 is a subjective opinion of poster.
0 comments
Good morning, I would like to request that a member of Corporate Invitation Homes please contact me as soon as possible. We rent a home at 427 Split Oak Court, Eustis, FL 32736. We pay $1,978.00 a month in rent plus $95 pool service. Our Air Conditioning we out on...
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Author
Reason of review
Poor customer service
Loss
$663
Preferred solution
Full refund
Review #1580770 is a subjective opinion of poster.
2 comments
1.6
Details
We had a pre moveout inspection completed recommeneded by invitation homes where we were informed there were no issues to be worried about aside from changing a light bulb and adding mulch to the front of the property. After move out they chared me over $2000 dollars...
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Anonymous
#1713390

Next time take video and pictures. Cover yourself. I’ve seen a lot of this.

Author
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2030
Preferred solution
Full refund
Review #1580754 is a subjective opinion of poster.
0 comments
Don’t expect to get your Security Deposit back fortunately my deposit was only $800 rent was $1018.03 bedrooms that’s why Invitation Holmes decided not to renew my lease knowing they can get 1500 for it now I moved in eight years ago the home was in better shape when I...
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Author
Pros
  • Rent reasonable
  • Rent was reasonable
Cons
  • Rude staff
  • Customer service
  • Greedy not trusswortthy
Reason of review
Security Deposit
Loss
$491
Preferred solution
Full refund
Review #1580459 is a subjective opinion of poster.
0 comments
In December 2018 I noticed my garage had flooded. There was *** in the ceiling in the garage and when I went into the attic area I had noticed rotted wood and mold in the lower wall of the 2nd floor which survived as my office. Upon further inspection, two roof trusses...
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Author
Location
Tampa, Florida
Reason of review
Bad quality
Loss
$75000
Preferred solution
Let the company propose a solution
Tags
  • Mold And Code Violations
Review #1575353 is a subjective opinion of poster.
0 comments
1.0
Details
We have lived in an Invitation Home in Jacksonville Florida for a little over a year and the experience has been horrible. We have had constant maintenance issues from the first week of moving in. It took 3 visits to finally convince them that the A/C needed to be...
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Author
Location
Jacksonville East, Florida
Cons
  • Hor
  • Dishonest company
  • Negligent maintenance
Reason of review
Damaged or defective
Loss
$1800
Preferred solution
Let the company propose a solution
Review #1573917 is a subjective opinion of poster.
0 comments

Invitation Homes in Casselberry-Altamonte Springs, Florida - Unacceptable Customer Service

1.0
Details
On June 28, 2019 a 3rd party contractor did not clean up after a plumbing job. Invitation Homes is unable to have someone come out to the residence and clean up the incomplete job. There is drywall debris, trash, nails, wood slivers and pieces of old drywall in my garage, kitchen, and in both bathrooms. My husband has now been on hold with the resident line for over an hour. They continue to apologize but will not get anyone out to the home to clean up this mess.
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Author
Location
Casselberry-Altamonte Springs, Florida
Cons
  • Negligent maintenance
  • Dishonest company
  • Rude staff
Reason of review
Poor customer service
Preferred solution
Clean up the mess left by the 3rd party
Review #1572082 is a subjective opinion of poster.
0 comments

Invitation Homes - GREEDY SLUMLORDS

1.0
Details
THIS COMPANY IS BEYOND GREEDY AND IS FULLY AWARE OF IT! I SET UP A SELF TOUR AT 4pm. THE PROPERTY BECAME UNAVAILABLE AT 4:14, BUT OF COURSE I WAS UNAWARE BECAUSE I WAS TOURING. I WENT HOME AT 5 AND WAS ABLE TO SUBMIT AND PAY FOR TWO APPLICATIONS. ALL APPLICATION FEES ARE NON REFUNDABLE SO WHYYYY WAS I GOVEN THE OPTION TO APPLY AND PAY IF THE PROPERTY BECAME UNAVAILABLE HOURS PRIOR TO ME APPLYING?! RUN AWAY AND DONT LOOK BACK. THEY CLEARLY DO NOT UPDATE THEIR WEBSITE IN TIME TO AVOID MISTAKES LIKE THIS!
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Author
Review #1561131 is a subjective opinion of poster.
0 comments

Invitation Homes - Thier website is so difficult to use it makes ya crazy

can't even log in .got locked out ..no one to help!! hate this comp[any its so *** hard to use!!!
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Author
Review #1537329 is a subjective opinion of poster.

Contact Invitation Homes Customer Service

Mailing Address:
Invitation Homes
1717 Main Street Suite 2000
Dallas, Texas 75201
United States
Phone:
(844) 456-4684
All Invitation Homes Contacts

Invitation Homes Products and Services Reviews

0 comments

Invitation Homes - What a pain in the ***

right from the start they people advertise online and on the radio how great and easy they are well let me tell you they feakin suck!
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Author
Review #1537191 is a subjective opinion of poster.