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Pissed Consumer Interviews ?
Took over $2000 from me after I moved out of their unsafe home. This, after living in a home that over the course of three years had a rodent infestation, decomposing rodent bodies left by maintenance representatives, black widow spiders, shoddy construction on home, harassed by local office. Tons of issues, yet the kept all my money (and then some) since they're for some reason able to get away with charging for normal wear and tear. This negligent, dishonest company has a track record of this type of dishonesty. Children are in hospitals on respirators, animals are dying, and people are going bankrupt, and it's all on the hands of these *** There are lawsuits pending in several states, and class actions are also being formed. Stay far away from Invitation Homes if you value your health, safety, and sanity. I've never had to deal with a company more dishonest than Invitation Homes.
Avoid these people at all costs!!! We are finally getting out of our rented house after 3.5 years and we couldn't be happier to do so. When I first started renting with them, the people were responsive, they sent out maintenance techs in a timely manner -- they seemed...Read more
This is a nightmare, invitation homes does not care who they rent to. I thought they ran background checks on their renters?? First , they moved in ,in September and the first 2 weeks were a nightmare, they had 8 dogs and 9 people living there, 8 cars blocking the...Read more
Invitation Homes in Tempe, Arizona - Very rude property manager - Trishann
I had to contact my property manager - her name is Trishann and she is located in the local Phoenix office - to try to find a solution to an issue regarding the completion of a maintenance request today. I was unable to make contact with her so I left a nice detailed message on her voice mail no later than 11:00 am. She finally returned my call no sooner than 3:00 pm today. Her tone was extremely rude, she talked over me, she refused to listen to what I was saying, and was completely unbending in adjusting 'her' solution. I, unfortunately, have referred several families to IH to rent homes through my work. I will NO LONGER do this. Between the annual absurd rent increases and their rude property manager, we are moving and NEVER renting an IH property again!
Got a message that they want to charge me $75 for a piece of plastic tracking that they glued and didn’t even replace as part of my byannual inspection. This company is such a ripoff! Will be posting a picture of the letter and the piece of plastic they glued in Yelp...Read more
I am writing this because myself & thousands of other families have been extorted by my landlord. Invitation Homes is the name of the corporation in which I am referring to. They seem to operate under a variety of different names, ie SRPS LP, Waypoint Homes, Starwood...Read more
Wow where do I start, long story short there was a back sliding glass door that leaked because it was old and needed to be replaced. They sent a tech out who then sent in the quote to replace it. He came back saying they refused to replace it. We live in fl where it...Read more
I lived in an Invitation Home near Nashville, TN last year for about 3 months. We moved cross country and we were looking for something affordable and something we could on pretty short notice. We knew we would probably have to break the lease early because we started...Read more
I unfortunately reside next to a home managed by Waypoint owned by Waypoint Invitation Homes or whatever. They let their tenants do WHATEVER. The grass is as high as the mailbox. They have their trashcans in front of the home at all times piled up, they now have a...Read more
I have called this company several times but am only able to leave a message. Never able to speak to anybody in customer service for non maintenance questions. I have the local number but it is never local and goes straight to maintenance. The 800 number folks have...Read more
This was the worst company they took mymoney by stealing four 50 dollars fee. They said a agent is suppose to contact you about the property that's another lie. No one help us we never seen a property nothing. So we tried to get the money back and they said that it's...Read more
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